#1: WE WANT YOU TO BE HAPPY!
#2: WE ALSO WANT TO STAY IN BUSINESS!
If there is a problem with your order, we will do everything we can to make you happy!
So, LET US KNOW IMMEDIATELY!
PLEASE UNDERSTAND: This is OLD HARDWARE. (We didn’t make it!) Although we will be sure that everything functions well when we sell it, we can offer no other guarantees
JUST A NOTE: BILL RARELY FORGETS THE LITTLE STUFF. If your order appears to be missing the fasteners or small bits, please check all the packing material. (You’d be surprised how often this happens) We pack small items with bright red packing tape or labels. Don’t be like the contractor who threw all the packing material (and hardware) in the burn barrel!!! There will be an added charge for replacement pieces.